Patient Rights

PATIENT RIGHTS & RESPONSIBILITIES

patient rights & responsibilities

Voice your opinion about the care provided for your child and to recommend changes in policies and services by contacting your child’s healthcare provider.
Be provided with information about the organization and its services.
Participate in decisions made about your child’s health care and treatment plan.
Be treated with respect and dignity.
Receive from your child’s healthcare provider complete information about your child’s diagnosis and proposed procedure for treatment alternative, including non-treatment, in order to give informed consent.
Refuse any procedure or treatment if you so desire and to the extent permitted by law, be told what effect this may have on your child’s health.
Receive full consideration of privacy or confidentiality with regard to all information and records about your child’s care.
Know the cost (copayment, deductible and coinsurance) of care and treatment and receive an explanation of your financial obligation when required.
Have 24-hour access to your child’s health care provider or covering physician.
Be informed of the names, specialties and qualifications of the physician(s).
Be informed of the grievance procedures.
Receive prompt and reasonable responses to questions and requests.

Know the benefits and exclusions of your child’s coverage.
Provide your child’s health care provider with complete and accurate health information.
Follow the treatment plan agreed upon by you and your child’s health care provider.
Contact your child’s health care provider for any care needed after-hours or for any questions and assistance.
Know how to access health care services in routine, urgent and emergency situations.
There is a $10 charge for requesting school forms and vaccine records (680) outside of well visits.

150 SW Chamber Court, Suite 101

Port St. Lucie, FL

Phone: (772) 301-0123

Fax: (772) 301-0124